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Journal of Management and Digital Transformation

Published: 2022-12-01

Self-healing robot – quasi-transaction robot RPA

Agnieszka Kajrunajtys , Danuta Kajrunajtys
Section: Zeszyty Naukowe Wyższej Szkoły Ekonomii i Informatyki w Krakowie
https://doi.org/10.60154/zeszytynaukowe18.2023.1.1.05

Abstract

The subject of consideration are the conclusions from the implementation of the extension of the functionality of the
Wizlink® tool software with a breakthrough solution addressing the problem of «broken bot syndrome». With the increase in the practical use of RPA robots in organizations that automate the activities of employees in interaction with applications, problems revealed the scale of which could not be predicted before the implementation of automation. One of them is the problem of the RPA robot not completing the entire set of activities provided for in its scenario. The solution to this problem was the development and implementation of innovative quasi-transaction mechanisms of the robot. The solution is modelled on transaction monitors (CICS, Tuxedo) and the ACID transaction model. Thanks to this, in the vast majority of cases, the robot is able to automatically repeat the interrupted transaction or withdraw it. However, a robot referring to business application screens does not have such freedom of action as database management systems. Hence, the developed mechanism was called quasi-transactional, because it is not a fully universal solution.

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Kajrunajtys, A., & Kajrunajtys, D. (2022). Self-healing robot – quasi-transaction robot RPA. Journal of Management and Digital Transformation, (18), 85–98. https://doi.org/10.60154/zeszytynaukowe18.2023.1.1.05

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No. 18 (2022)
Published: 2022-12-29


ISSN: 3072-5682

Publisher
Uniwersytet DSW Ideis

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